Hp scan documents where does it go

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Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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Information Need Windows 11 help?

Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.

Where are the scans saved.

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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).

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‎11-22-2017 11:00 AM - edited ‎11-22-2017 11:03 AM

HP Recommended Product: HP Photosmart 5524 Operating System: Microsoft Windows 10 (64-bit)

I've recently discovered the "scan to computer" function of my HP Photosmart 5524 but when I use it to scan documents directly to my laptop (Acer 7551G), despite extensive searches I can't find them. Any idea where they would be saved?

:slightly_smiling_face:

Ta muchly

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banhien

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‎11-22-2017 11:15 AM

HP Recommended

Did you click Save ? Normally it should save to My Documents (or Documents) by default.

BH
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‎11-22-2017 11:25 AM

HP Recommended

You can also save the default location for it to be save by following the steps provided below. You can locate the origianl steps provided HERE along with some more questions.

Search Windows for ' HP ', click your printer model name in the results to open HP Printer Assistant , and then click Scan a Document or Photo to open HP Scan .

Click one of the shortcuts, and then click Advanced Settings or More .

Click Destination , click Browse next to the Save Location or Save To Folder box, select the folder in the Browse for Folder window, and then click OK .

Click OK or the Save icon in the shortcut to save the folder location.

Repeat these steps for each scan shortcut, depending on where you want to save different scan job types.

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. .