Good initiative from DoP but it has to be improved. It is impossible to register and login. When it is on only one device error message displayed “installed on another device” As per their advice uninstalled and reinstalled the application. After filling all details receive the OTP but not possible to enter the OTP in the given space and time. Tried tons of times but it doesn’t work. Uninstalled and reinstalled the application and tried again and again but it doesn’t work. Call center guys are unable to help and sort out the problem.Paraarth , 28/07/2024
4 years ago when I left my job at India Post I was hopeful of the future of India Post and was particularly impressed by IPPB initiative. But I happened to use this app yesterday and also went to Post Office for a very basic work. My experience was pathetic. This App is just useless. It doesn’t even work 7 out of 10 times. I haven’t been able to do a simple transaction in last 24 hours. This is how bad it is. It doesn’t even open. If it opens, it crashes. In the middlle of an transaction it stops.
I now wish that India Post is soon privatised so that it can work efficiently. The GOI is not paying any attention to India Post and the employees in India Post (specifically the IPPB cell and the Clerical staff) is of no use and just a burden on taxpayers money. I was a clerk in India post some 4 years ago, left it because I got an officer post in other department. But unfortunately, my revisit to India Post just made me realise that this department is very very inefficient and regressive to the very core. Both the GoI and the DoP are responsible for literally destroying DoP. I think I should just close all account from this pathetic department and go to private banks as they charge heavily but provide door to door service at least.
Mohammad Yasir Najar , 14/11/2022The App is Crashing and closing itself without displaying any error message for the same.
After entering the last digit of passcode, the App crashes itself without any prompt.
I called the bank customer care and they said we can’t release any update regarding it yet since I am the only user with such issue but after checking the review section on App Store I am pretty sure that I am not the only one face the said problem
Reply from customer care is out of sense. They just wasted my time and every time they call and ask me to repeat the same problem and suggest me to wait for 48 hours however I am facing the issue from last 3 months but no issue has been resolved. I have even sent them screen recordings of the issue on their official mails but I am getting any positive response from them.
I request the concerned authorities to please please and please fix this issue
The developer, India post payments bank , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Compatibility iPhone Requires iOS 13.0 or later. iPad Requires iPadOS 13.0 or later. iPod touch Requires iOS 13.0 or later. Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. Apple Vision Requires visionOS 1.0 or later.